Personal Assistance Options


Personal Assistance Options, Inc. (PAO) serves residents of Midland, Bay and Arenac Counties with differing abilities. We are a large, person-driven non-profit organization whose confidential services enable individuals to remain in their homes, no matter the level of care needed.

Our services are tailored to each individual we support, to help them meet their daily life needs, participate in the community and fulfill their dreams.


Provide support to individuals with disabilities based on their personal needs and goals in life.


  • PAO values individuality and is proud to provide specialized services for each person.
  • PAO values the relationships developed between each person we support, our staff and community members.


Kathy Allen

Executive Director

Lydia Crampton

Quality Assurance/Training Coordinator

Jackie Thurlow

Payroll Specialist

Jessica Wilkinson


Amber Royce

Administrative Assistant

Liz Mosher

Service Team Supervisor - Bay County

Susan Patterson

Services Coordinator

Rob Chmieleski

Service Coordinator

Kristina Keith

Service Coordinator

Michelle Rabadue

Compliance Coordinator

Deb Wentz

Compliance Coordinator

Lori Ramirez

Service Team Supervisor - Midland County

Board of Directors


Mark Gandy

‎Director, Regional Security APAC (Dow Corning)
Vice President

Lori Isenhart

Human Resources Manager (Northwood University)

Jim Heffel

Retired (Dow Corning)

Alfred Dixon

CPA, Senior Financial Analyst (Chemical Bank)
Board Member

Jenny Kendrick

Active Community Member (Midland, Michigan)
Board Member

Andy Thompson

Attorney (Thompson Law PLC)
Board Member

Mike Stein

Realtor (Ayre/Rhynehart)
Board Member

Linden Rogers

Strategic Promotional Marketing Leader (Dow Corning)
Board Member

Lauren Sutkowski

Supply Chain Sustainability Specialist (Dow Chemical)
Consumer Representative

Tracey Hennigar

Arts & Crafts Professional (Self-Employed)