Personal Assistance Options


Personal Assistance Options, Inc. (PAO) serves residents of Midland, Bay and Arenac Counties with differing abilities. We are a large, person-driven non-profit organization whose confidential services enable individuals to remain in their homes, no matter the level of care needed.

Our services are tailored to each individual we support, to help them meet their daily life needs, participate in the community and fulfill their dreams.


Provide support to individuals with disabilities based on their personal needs and goals in life.


  • PAO values individuality and is proud to provide specialized services for each person.
  • PAO values the relationships developed between each person we support, our staff and community members.


Kathy Allen

Executive Director

Jessica Stark


Jennie Ireland

Service Team Supervisor

Susan Patterson

Service Coordinator

Krista Mann

Service Coordinator

Board of Directors


Mark Gandy

‎Director, Regional Security APAC (Dow Corning)
Vice President

Lori Isenhart

Human Resources Manager (Northwood University)

Melissa Headland-Diehl

Mechanical Engineer (Dow Chemical)
Board Member

Andy Thompson

Attorney (Poznak Dyer Kanar Schefsky Thompson PLC)
Board Member

Jim Heffel

Retired (Dow Corning)
Board Member

Taylor Hesch

North American Market Manager, Consumer Solutions (DOW)
Board Member

Barbara Junga

Consultant (Midland Furniture Garage )
Consumer Representative

Tracey Hennigar

Arts & Crafts Professional (Self-Employed)